Privacy Policy

This Privacy Policy explains how Aipix (“Aipix”, “we”, “us” or “our”) collects, uses, shares and protects information when you visit https://aipix.in (the “Website”), contact us, read our blog or order a WordPress service. By using the Website you agree to this Privacy Policy.

1. Information we collect

Information you give us

• Contact details: your name, email address and phone number when you contact us or request a quote.
• Order details: billing name, email, phone, country and order information when you pay for a service. Payments are processed by our payment partner – we never store your full card, UPI or bank details.
• Project details: your website link, project requirements and, when needed for the work, access details you choose to share with us.
• Messages: messages you send us through the contact form or by email.

Information collected automatically

• Device and browser type, IP address, approximate country, pages visited, referring pages and time spent on the Website.
• Cookies and similar technologies, as described in our Cookie Policy.

2. How we use your information

• To reply to your messages, prepare quotes and provide our services.
• To process payments and send order confirmations and invoices.
• To provide customer support and send service emails about your project.
• To improve the Website and our services.
• To detect and prevent fraud, spam and security issues, and to comply with legal obligations.

3. Website access details

If you share login or hosting details with us for a project, we use them only for that work, keep them private and do not share them. We recommend changing those passwords after the project is finished.

4. Cookies

We use cookies to keep the Website working, remember your checkout, understand how visitors use the Website and show advertising. See our Cookie Policy for details.

5. Advertising

We may use Google AdSense to show advertisements. Google and its partners use cookies to serve ads based on your visits to this and other websites. You can opt out of personalised advertising at Google Ads Settings or www.aboutads.info. Visitors from the EEA, the UK and Switzerland are asked for consent before advertising cookies are used.

6. Analytics

We may use analytics tools such as Google Analytics to understand traffic and usage. The information is used in aggregate to improve the Website.

7. Third-party services we use

• Payment processor (Razorpay) to process payments securely.
• Google for advertising and analytics.
• Hosting and email providers that run the Website and deliver our emails.

8. How we share information

We do not sell your personal information. We share information only with the service providers above, as needed to run the Website and deliver our services, and with authorities when required by law.

9. Data retention

We keep personal information only as long as needed for the purposes in this policy, including legal, tax and accounting requirements. You can ask us to delete your information at any time.

10. Data security

We use SSL encryption, secure hosting and access controls to protect your information. No method of transmission over the Internet is 100% secure, but we work hard to protect your data.

11. Your rights

Depending on where you live (for example under India’s Digital Personal Data Protection Act, the EU/UK GDPR or US state laws such as the CCPA), you may have the right to access, correct, download or delete your personal information, withdraw consent and object to certain processing. To make a request, email support@aipix.in. We respond within 30 days.

12. Children’s privacy

The Website is not intended for children under 13. We do not knowingly collect personal information from children.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last changed.

14. Contact us

Questions about this Privacy Policy? Email support@aipix.in or use our contact page.